Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Welcome to Ravuma Lanka
At Ravuma Lanka, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and services.
By using our website or services, you agree to the practices described in this policy. We encourage you to read this document carefully to understand how we handle your information.
Information We Collect
Personal Information
When you visit our website or contact us for services, we may collect personal information such as your name, email address, phone number, company name, and project details. This information is provided voluntarily when you fill out contact forms, request quotes, or subscribe to our newsletter.
Usage Data
We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us improve our services and user experience.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
How We Use Your Information
Service Delivery
We use your personal information to provide, maintain, and improve our services, respond to your inquiries, process project requests, and communicate with you about our offerings.
Marketing Communications
With your consent, we may send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
Analytics and Improvements
We analyze usage data to understand how visitors interact with our website, identify areas for improvement, and optimize our digital presence to better serve our clients.
Data Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and secure.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you of any such change and provide choices regarding your information.
Data Security
Protection Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Limitations
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information at any time. Contact us to review or modify the information we hold about you.
Data Deletion
You may request deletion of your personal information, subject to certain legal obligations we may have to retain specific data. We will honor such requests within a reasonable timeframe.
Opt-Out Options
You can opt out of receiving marketing communications, disable cookies in your browser, or request that we not share your information with third parties for marketing purposes.
Do Not Track
Our website respects Do Not Track signals. When a Do Not Track signal is detected, we will not track your browsing behavior across other websites.
Cookies Policy
Types of Cookies
We use essential cookies for website functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. Some cookies are session-based and expire when you close your browser, while others are persistent.
Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our website.
Third-Party Links
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Age Restrictions
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
International Data Transfers
Cross-Border Processing
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top indicates when changes were made.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please don't hesitate to contact us.
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